{"article":{"id":16480035022991,"url":"https://mantle-81315.zendesk.com/api/v2/help_center/en-us/articles/16480035022991.json","html_url":"https://support.ur.app/hc/en-us/articles/16480035022991-Unsupported-Countries-and-Territories","author_id":13264903711503,"comments_disabled":true,"draft":false,"promoted":false,"position":2,"vote_sum":3,"vote_count":3,"section_id":16929097667983,"created_at":"2026-06-15T02:49:04Z","updated_at":"2026-08-03T06:44:41Z","name":"Unsupported Countries and Territories","title":"Unsupported Countries and Territories","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-22T03:54:25Z","user_segment_id":null,"permission_group_id":12852235552271,"content_tag_ids":["01JWFYBHBCAFGD87NJ2FZFV2W2","01JWRH2ACEGRH0BGGMD48G14QB"],"label_names":["KYC"],"body":"

Unsupported Countries and Territories

UR is a trademark registered under SR Saphirstein AG, a fintech company licensed under Article 1b of the Swiss Banking Act and supervised by the Swiss Financial Market Supervisory Authority (FINMA).

To meet applicable regulatory and compliance requirements, UR's services are available only in selected countries and territories. We are committed to maintaining a secure, compliant, and trusted platform for all users.

If you are domiciled in any of the countries or territories listed below, you are currently not eligible to register for a UR account.

\n
\n Note: This list may be updated from time to time to reflect\n changes in regulatory requirements, licensing obligations, or business considerations.\n
\n
\n \n \n \n \n \n \n \n \n \n \n \n \n \n
\n Africa\n
\n

\n Algeria
\n Angola
\n Benin
\n Botswana
\n Burkina Faso
\n Burundi
\n Cabo Verde
\n Cameroon
\n Central African Republic
\n Chad
\n Comoros
\n Congo
\n Congo, The Democratic Republic of the
\n Côte d'Ivoire
\n Djibouti
\n Egypt
\n Equatorial Guinea
\n Eritrea
\n Eswatini
\n Ethiopia
\n Gabon
\n Gambia
\n Ghana
\n Guinea
\n Guinea-Bissau
\n Kenya
\n Lesotho
\n Liberia
\n Libya
\n Madagascar
\n Malawi
\n Mali
\n Mauritania
\n Mauritius
\n Mayotte
\n Morocco
\n Mozambique
\n Namibia
\n Niger
\n Nigeria
\n Rwanda
\n Saint Helena, Ascension and Tristan da Cunha
\n Sao Tome and Principe
\n Senegal
\n Seychelles
\n Sierra Leone
\n Somalia
\n South Africa
\n South Sudan
\n Sudan
\n Tanzania
\n Togo
\n Tunisia
\n Uganda
\n Western Sahara
\n Zambia
\n Zimbabwe\n

\n 		\n Americas\n
\n

\n Anguilla
\n Antigua and Barbuda
\n Argentina
\n Aruba
\n Bahamas
\n Barbados
\n Belize
\n Bermuda
\n Bolivia
\n Bonaire, Sint Eustatius and Saba
\n Cayman Islands
\n Chile
\n Colombia
\n Costa Rica
\n Cuba
\n Curaçao
\n Dominica
\n Dominican Republic
\n Ecuador
\n El Salvador
\n Falkland Islands (Malvinas)
\n French Guiana
\n Greenland
\n Grenada
\n Guadeloupe
\n Guatemala
\n Guyana
\n Haiti
\n Honduras
\n Jamaica
\n Martinique
\n Mexico
\n Montserrat
\n Nicaragua
\n Panama
\n Paraguay
\n Peru
\n Puerto Rico
\n Saint Barthélemy
\n Saint Kitts and Nevis
\n Saint Lucia
\n Saint Martin (French part)
\n Saint Pierre and Miquelon
\n Saint Vincent and the Grenadines
\n Sint Maarten (Dutch part)
\n Suriname
\n Trinidad and Tobago
\n Turks and Caicos Islands
\n United States
\n Uruguay
\n Venezuela
\n Virgin Islands, British
\n Virgin Islands, U.S.\n

\n
\n Asia\n
\n

\n Afghanistan
\n Armenia
\n Azerbaijan
\n Bahrain
\n Bangladesh
\n Bhutan
\n British Indian Ocean Territory
\n Brunei Darussalam
\n Cambodia
\n China
\n Georgia
\n India
\n Indonesia
\n Iran
\n Iraq
\n Israel
\n Jordan
\n Kazakhstan
\n Kuwait
\n Kyrgyzstan
\n Laos
\n Lebanon
\n Macao
\n Maldives
\n Mongolia
\n Myanmar
\n Nepal
\n North Korea
\n Oman
\n Pakistan
\n Palestine, State of
\n Philippines
\n Qatar
\n Saudi Arabia
\n Sri Lanka
\n Syria
\n Tajikistan
\n Thailand
\n Timor-Leste
\n Turkmenistan
\n Uzbekistan
\n Vietnam
\n Yemen\n

\n 		\n Europe\n
\n

\n Albania
\n Andorra
\n Belarus
\n Bosnia and Herzegovina
\n Gibraltar
\n Guernsey
\n Holy See (Vatican City State)
\n Isle of Man
\n Jersey
\n Malta
\n Moldova
\n Monaco
\n Montenegro
\n North Macedonia
\n Russian Federation
\n San Marino
\n Serbia
\n Türkiye
\n Ukraine\n

\n
\n Oceania\n
\n

\n American Samoa
\n Antarctica
\n Bouvet Island
\n Christmas Island
\n Cocos (Keeling) Islands
\n Cook Islands
\n Fiji
\n French Polynesia
\n French Southern Territories
\n Guam
\n Heard Island and McDonald Islands
\n Kiribati
\n Marshall Islands
\n Micronesia, Federated States of
\n Nauru
\n New Caledonia
\n Niue
\n Norfolk Island
\n Northern Mariana Islands
\n Palau
\n Papua New Guinea
\n Pitcairn
\n Samoa
\n Solomon Islands
\n South Georgia and the South Sandwich Islands
\n Tokelau
\n Tonga
\n Tuvalu
\n United States Minor Outlying Islands
\n Vanuatu
\n Wallis and Futuna\n

\n

 

Restricted Nationalities

To comply with applicable regulatory and compliance requirements, UR is unable to provide services to individuals of certain nationalities. If your nationality is listed below, you are currently not eligible to complete identity verification (KYC), even if you are domiciled in a supported country or territory.

\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
American Samoa (ASM)Guam (GUM)Iran (IRN)
North Korea (PRK)Northern Mariana Islands (MNP)Puerto Rico (PRI)
Russia (RUS)United States Minor Outlying Islands (UMI)United States of America (USA)
\n
\n
\n Note: Guam, American Samoa, Northern Mariana Islands, United\n States Minor Outlying Islands (UMI), Puerto Rico, and the United States of\n America (USA) are listed separately as they each have their own ISO 3166-1\n country code. However, they are all treated as U.S. nationality for KYC purposes,\n which is currently restricted.\n
\n

For your security: UR will only contact you from official @ur.app email addresses or through in-app notifications. We will never ask for your password, private keys, or any sensitive credentials via email. If you receive a suspicious message claiming to be from UR, please do not respond and contact our support team immediately.

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