Unsupported Countries and Territories
UR is a trademark registered under SR Saphirstein AG, a fintech company licensed under Article 1b of the Swiss Banking Act and supervised by the Swiss Financial Market Supervisory Authority (FINMA).
To meet applicable regulatory and compliance requirements, UR's services are available only in selected countries and territories. We are committed to maintaining a secure, compliant, and trusted platform for all users.
If you are domiciled in any of the countries or territories listed below, you are currently not eligible to register for a UR account.
Note: This list may be updated from time to time to reflect
changes in regulatory requirements, licensing obligations, or business considerations.
Africa
Algeria
Angola
Benin
Botswana
Burkina Faso
Burundi
Cabo Verde
Cameroon
Central African Republic
Chad
Comoros
Congo
Congo, The Democratic Republic of the
Côte d'Ivoire
Djibouti
Egypt
Equatorial Guinea
Eritrea
Eswatini
Ethiopia
Gabon
Gambia
Ghana
Guinea
Guinea-Bissau
Kenya
Lesotho
Liberia
Libya
Madagascar
Malawi
Mali
Mauritania
Mauritius
Mayotte
Morocco
Mozambique
Namibia
Niger
Nigeria
Rwanda
Saint Helena, Ascension and Tristan da Cunha
Sao Tome and Principe
Senegal
Seychelles
Sierra Leone
Somalia
South Africa
South Sudan
Sudan
Tanzania
Togo
Tunisia
Uganda
Western Sahara
Zambia
Zimbabwe
|
Americas
Anguilla
Antigua and Barbuda
Argentina
Aruba
Bahamas
Barbados
Belize
Bermuda
Bolivia
Bonaire, Sint Eustatius and Saba
Cayman Islands
Chile
Colombia
Costa Rica
Cuba
Curaçao
Dominica
Dominican Republic
Ecuador
El Salvador
Falkland Islands (Malvinas)
French Guiana
Greenland
Grenada
Guadeloupe
Guatemala
Guyana
Haiti
Honduras
Jamaica
Martinique
Mexico
Montserrat
Nicaragua
Panama
Paraguay
Peru
Puerto Rico
Saint Barthélemy
Saint Kitts and Nevis
Saint Lucia
Saint Martin (French part)
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Sint Maarten (Dutch part)
Suriname
Trinidad and Tobago
Turks and Caicos Islands
United States
Uruguay
Venezuela
Virgin Islands, British
Virgin Islands, U.S.
|
Asia
Afghanistan
Armenia
Azerbaijan
Bahrain
Bangladesh
Bhutan
British Indian Ocean Territory
Brunei Darussalam
Cambodia
China
Georgia
India
Indonesia
Iran
Iraq
Israel
Jordan
Kazakhstan
Kuwait
Kyrgyzstan
Laos
Lebanon
Macao
Maldives
Mongolia
Myanmar
Nepal
North Korea
Oman
Pakistan
Palestine, State of
Philippines
Qatar
Saudi Arabia
Sri Lanka
Syria
Tajikistan
Thailand
Timor-Leste
Turkmenistan
Uzbekistan
Vietnam
Yemen
|
Europe
Albania
Andorra
Belarus
Bosnia and Herzegovina
Gibraltar
Guernsey
Holy See (Vatican City State)
Isle of Man
Jersey
Malta
Moldova
Monaco
Montenegro
North Macedonia
Russian Federation
San Marino
Serbia
Türkiye
Ukraine
|
Oceania
American Samoa
Antarctica
Bouvet Island
Christmas Island
Cocos (Keeling) Islands
Cook Islands
Fiji
French Polynesia
French Southern Territories
Guam
Heard Island and McDonald Islands
Kiribati
Marshall Islands
Micronesia, Federated States of
Nauru
New Caledonia
Niue
Norfolk Island
Northern Mariana Islands
Palau
Papua New Guinea
Pitcairn
Samoa
Solomon Islands
South Georgia and the South Sandwich Islands
Tokelau
Tonga
Tuvalu
United States Minor Outlying Islands
Vanuatu
Wallis and Futuna
|
Restricted Nationalities
To comply with applicable regulatory and compliance requirements, UR is unable to provide services to individuals of certain nationalities. If your nationality is listed below, you are currently not eligible to complete identity verification (KYC), even if you are domiciled in a supported country or territory.
| American Samoa (ASM) |
Guam (GUM) |
Iran (IRN) |
| North Korea (PRK) |
Northern Mariana Islands (MNP) |
Puerto Rico (PRI) |
| Russia (RUS) |
United States Minor Outlying Islands (UMI) |
United States of America (USA) |
Note: Guam, American Samoa, Northern Mariana Islands, United
States Minor Outlying Islands (UMI), Puerto Rico, and the United States of
America (USA) are listed separately as they each have their own ISO 3166-1
country code. However, they are all treated as U.S. nationality for KYC purposes,
which is currently restricted.
For your security: UR will only contact you from official @ur.app email addresses or through in-app notifications. We will never ask for your password, private keys, or any sensitive credentials via email. If you receive a suspicious message claiming to be from UR, please do not respond and contact our support team immediately.
