We are currently performing system maintenance, which began on July 14, 2026 at 22:00 UTC. Some services are temporarily unavailable during this maintenance period while we complete essential system improvements. Please refer to the following service disruption list:
| Service | Status |
|---|---|
| Deposits | 🔴 Unavailable |
| Offramp Transactions | 🔴 Unavailable |
| FX Conversions | 🔴 Unavailable |
| New Account Registrations | 🔴 Unavailable |
| Withdrawals | 🟢 Available |
| Transfers | 🟢 Available |
| Card Spending | 🟢 Available |
| View Account Balance | 🟢 Available |
Your funds remain safe and fully accessible. If you need access to your money, you can continue to withdraw or transfer your funds at any time.
We understand that this disruption may be inconvenient and sincerely appreciate your patience and understanding. At this time, we do not have an estimated timeframe for service restoration. Our team is working with the highest priority to restore all affected services as quickly and safely as possible, and we will provide updates as soon as more information becomes available.
For your security: UR will only contact you from official @ur.app email addresses or through in-app notifications. We will never ask for your password, private keys, or any sensitive credentials via email. If you receive a suspicious message claiming to be from UR, please do not respond and contact our support team immediately.